Can I get a refund from HMV?

I bought a DVD yesterday from a HMV store, can I get a refund from the store? (on the receipt it said exchanges). I need to get a refund?

Yes, if it's faulty, or otherwise 'not fit for the purpose intended'

No if you simply changed your mind / decided you don't like it ...

You will get that anywhere concerning DVD's, CD's etc. Report Abuse

they can be a bit funny about dvds as they may be worried you have copied it, but providing you have the receipt there should be no reason why it cannot be refunded