i have researched this with the bbb. it has an A rating. I know this is a travel agency. Im just curious what is is like working for them.
I am a proud CruiseOne franchise owner! I am making money and having fun doing it. I have just returned from our national conference cruise, and if things were so bad with CruiseOne, why would so many top cruise line execs. and major media have attended? I have a strong background working for major national corporations, and none of them ever presented such a strong professional conference as CruiseOne did.
Before I purchased I studied 2 host travel companies located in Ft. Lauderdale. I visited both locations and studied both franchisee agreements. The difference in the visits was shiney vs real. A former minor league football player vs a man with many years of cruise and training experience as franchise recruiters. A fancy corner office for the software executive who showed me a website that a customer COULD NOT book a reservation on.vs the most advanced travel website that a customer CAN book travel on and has a much moe experienced staff to keep it up to date and running.
If you are planning to purchase a franchise carefully read the franchise agreements Every franchise agreement by federal law must list the chief officers of the company.Fancy company # one had a very high % of officers listed whose job was to SELL franchises. CruiseOne had one. Company # one was going to charge me 1,990.00 for a 4 day training seminar for my 2 associates, CruiseOne no charge for a much more comprehensive 6 day class. A chief recruiting employee for company # one told my wife he sells franchises for 5 other companies, the CruiseOne recruiter only worked for CruiseOne.
If you are planning to to purchase a franchise do yourself a favor and read the non compete clauses, every company that provides training in a specialized area has them.The funny thing about Company # 1's was that it was not about selling cruises that would get you in trouble, but selling franchises to sell cruises would.. Are we seeing a comman thread yet what company # one is really in the business of?
If you are planning to purchase a franchise do yourself a favor and call the current and former owners from the list that is required to be provided to you., It took me a while but I called several and my own personal research reveled a much higher % of satisfied owners with CruiseOne.In fact the very 1st Company#one owner I called offered to sell me his franchise for 1/2 of What he paid for it one year ago.
CruiseOne has provided to me everything they have promised and more.CruiseOne has provided me, at no charge. wonderful continuing education, boot camps, and regional training seminars, not to mention the wealth of knowledge gained at our national conference cruise. ( next year it IS on the EPIC!!!!)
If you are planning to buy a franchise do your self a favor and do not pay heed to negative comments until you have done your research. As Frank would say If you can't make it at CruiseOne you can't make it anywhere.. .
I currently am a CruiseOne franchise owner and have been since 2001. The company has been owned by several companies since I have been here. Frankly, the home based division was easy to sell and generated a good price for the owners because it was a money maker for them and generated a good cash flow.
The current owners are owner/operators and have impressed me. I like the current management team and I liked the last management team. Part of the franchise purchase process is to get a list of current franchise owners and pick some to call. You can get an impression for what the organization and support is.
I have found their marketing and operational support to be a good value for the money. As with any investment, you get what you pay for. Do your homework and make sure it is a fit for you.
I was am independent Franchise owner with them (Cruise One) and left over a year ago due to their mismanagement and poor support. It seems to me that they won't be around much longer the way that they are losing agents to other reputable and growing franchise organizations.
It's sad as it used to be a great brand...however, I am so happy with my new home. Better tools, amazing support, industry leaders and a family atmosphere.
I am a new franchise owner with CruiseOne. I can say that my sales have only grown since I became a franchise owner. There marketing is wonderful. The staff is like speaking to family and they are always there for support. Is it perfect......who is?
I have been involved with a couple of other company's and have been disappointed. CruiseOne has been a life saver for me. With 1200 agents and owners I think that pretty much speaks for itself.
If it's to good to be true it usually is. CruiseOne has always been honest with me. If you looking to get into the travel industry or make a change CruiseOne or Cruises Inc. should be your first call you make.
Owner since April 2009
Sales over $180,000- 1 agent in office
Did you check their home based brands (CruiseOne and Cruises Inc.)? They are located in Ft. Lauderdale, not Boston.
I worked for them and chose to leave. They've had over 5 ownership changes, have downsized tremendously and lost the management team that made their home based brands successful in the past.
Suggest you do some more research. There are better options out there. Hope this helps.
I consider myself very fortunate to be part of the CruiseOne Franchise. Talk about support!....on every level the support is phenomenal. I'm a new joiner and this is one of the best decisions I've ever made.
I now own my franchise for almost 8 years and love it! I never have heard any negative feedback and always get the support I need from headquarters!!!